Effective Date: March 2, 2026
Thank you for shopping with Artista Pools.
Free Shipping
We offer free standard shipping within the United States on all products sold at
https://shop.artistapools.com.
Please contact us for a quote on International Shipping.
Order Processing Time
Most in-stock items ship within 1 business day.
Our spillways and scuppers are made to order and hand-finished. These items typically ship within approximately 3 business days (times could be longer in our busy season from March-September).
Orders are not processed or shipped on weekends or holidays.
Shipping Carriers
Orders are shipped via reputable carriers such as:
- USPS
- UPS
- FedEx
Carrier selection depends on package size, weight, and destination.
Delivery Time
After shipment, standard delivery typically takes 3–7 business days, depending on destination.
Delivery times are estimates and may vary due to carrier delays.
Tracking Information
You will receive tracking information via email once your order has shipped.
Incorrect Addresses
Please ensure your shipping address is correct at checkout. Artista Pools is not responsible for delays or lost packages resulting from incorrect address information provided by the customer.
Damaged or Lost Packages
If your order arrives damaged or does not arrive within a reasonable timeframe, please contact us promptly so we can assist.
Contact Information
Artista Pools
2700 S Gilbert Rd, Suite 5 #120
Chandler, AZ 85286
United States
Email: inquiries@artistapools.com
Phone: 480-651-4203